crucial conversations

Digital materials, namely, CDs, DVDs, downloadable audio files, multimedia files, text files, written documents, audio material, video material and games featuring information in the in the field of interpersonal communications. Printed materials, namely, manuals, handbooks, newsletters, and magazines, all in the fields of developing communication skills, building teamwork, developing and enriching personal, team, and inter-organizational relationships, developing leadership skills, improving organizational culture, developing management skills for individuals, teams, and organizations, creating accountability, improving performance and execution. Educational services, namely conducting programs, seminars and training in the field of interpersonal communications.