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Optical data media/videodisks with data and programs for the appraisal, used vehicle stock management, repair, servicing, diagnosis (including inspection values and default values) and accidental damage calculation of passenger cars, commercial vehicles and two-wheeled vehicles, and for other applications for motor vehicle businesses, experts, insurers and other users in the automotive industry, software for the control/coordination of video cameras, microphones and loudspeakers. Used car price lists, repair forms and tables; printed matter, especially for the new car, used car and customer service market. Structuring, updating, care, collection, systemizing and compiling of data in databases. Provision of access to databases in computer networks; rental of access times to databases; provision of access to databases. Services of an engineer, delivery of technical expert reports; updating of database software; installation, maintenance of database software; storage of data in computer databases.