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Computer software platforms for the purpose of remote device and peripheral management delivering functionality such as centralized asset tracking, centralized over the air (OTA) device configurations, centralized over the air (OTA) device firmware and software updates, centralized device data analytics, centralized application data analytics, remote point of sale configuration management and remote device and peripheral troubleshooting; downloadable mobile applications for the purpose of bidirectional data synchronization with SaaS solution, presentation of peripheral data analytics to end user for the purpose of local device and peripheral troubleshooting and device as well as peripheral status information. Software as a service (SAAS) services featuring software for the purpose of remote device and peripheral management delivering functionality such as centralized asset tracking, centralized over the air (OTA) device configurations, centralized over the air (OTA) device firmware and software updates, centralized device data analytics, centralized application data analytics, remote point of sale configuration management and remote device and peripheral troubleshooting.