rocket

Computer programs for use in database management, administration, performance, recovery and migration; computer programs for monitoring of direct- and network-attached data storage devices across the enterprise and management and automation for backup and recovery of the data stored in such storage devices; computer programs used for monitoring the performance of and detecting and diagnosing problems in IT infrastructure, computer network management and performance; service assurance applications, namely computer programs used for monitoring and reporting on performance in connection with the management of enterprises and service providers; network operating system programs and computer utility programs for use therewith; computer programs for use in identity management, namely, the establishment and management of associations between names or numbers and subjects or objects, and attributes of those associations; computer programs for use in the telecommunications industry, namely, operational support system applications that manage and interpret wireless data and wire line and mobile networks; computer programs used for connecting to the global computer network to measure performance data; computer programs used for monitoring and reporting on performance in connection with IT infrastructure and computer network security; computer programs used for system level computer network software connectivity and problem-resolution technologies for computer networks and IT infrastructure, namely, root cause analysis and event correlation to prioritize and filter problem symptoms and other system metrics; computer programs used for interactive guidance and training solutions for real-time self-service performance support; computer programs for use in the development of software applications, namely, software used for configuration, management, and reporting of business data and enterprise operations; computer programs used for visual applications, namely, software used for graphically displaying IT infrastructure and computer network behavior; automated scorecards, namely computer programs for use in managing and measuring strategic operational performance. Providing technical support services, namely, troubleshooting of computer software problems and monitoring computer network systems; computer software design for others; computer programming for others; design of graphical user software for others; maintenance of computer software.